Privacy Policy

1. Controller

Responsible for the processing of your personal data:

NR 23 – Nicole Hirsch
Email: nicole@nr23.at
Phone: +43 660 18 01 030
Austria

2. Processing of Personal Data

We process personal data exclusively within the framework of legal provisions (GDPR, DSG, TKG). Personal data particularly includes:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information
  • Order data
  • IP address
  • Technical usage data of our website

3. Purpose of Data Processing

Your data is processed for the following purposes:

  • Processing and fulfilling your order
  • Payment processing
  • Shipping and delivery
  • Customer communication and processing of inquiries
  • Legal retention obligations
  • Technical security and operation of the website
  • Marketing (only if legally permissible or with consent)

4. Payment Service Providers

For payment processing, we transfer necessary data to payment service providers, including:

  • PayPal
  • Providers for credit/debit card payments
  • Providers for instant bank transfers

The data protection provisions of the respective payment providers also apply.

5. Shipping Service Providers

To deliver your order, we transfer necessary data to shipping companies, including:

  • Name
  • Delivery address
  • If applicable, telephone number or email for delivery information

6. Cookies

Our website uses cookies to provide functions and improve usability. Cookies can be used for the following purposes, among others:

  • Shopping cart function
  • Login / Shop functionality
  • Security and technical performance
  • Marketing / Analysis (only with consent)

You can restrict or deactivate cookies in your browser.

7. Server Log Files

When visiting our website, technical data is automatically stored:

  • IP address
  • Browser type and operating system
  • Date and time
  • Pages accessed
  • Referrer URL

This data serves technical security and error analysis.

8. Contacting Us

If you contact us via email or contact form, your information will be stored to process your inquiry.

9. Storage Duration

We store personal data only as long as this is necessary for the respective purpose or required by law. Tax and commercial law retention periods remain unaffected.

10. Your Rights

You have the right to:

  • Information
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Object
  • Withdraw consent

Please send inquiries to: nicole@nr23.at

11. Right to Lodge a Complaint

If you believe that the processing of your data is unlawful, you can lodge a complaint with the competent data protection authority:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna, Austria
www.dsb.gv.at

12. Changes

We reserve the right to adapt this privacy policy in the event of legal or technical changes.